Thank you for choosing Dubai Borka. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to the terms described below.

1. Information We Collect

To provide you with a seamless shopping experience, we collect two types of information:

• Personal Information: Name, contact details (phone, email, address), billing/shipping information, and payment details.
• Non-Personal Information: Browser type, IP address, device specifications, and usage data via cookies.

2. How Data is Collected

• Direct Interaction: Information you provide when creating an account, making a purchase, or subscribing to our newsletter.
• Automated Technologies: Data gathered through cookies and analytical tools to understand user behavior and improve site performance.

3. Usage of Information

• Order Fulfillment: To process transactions, manage deliveries, and provide order status updates.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing: To send promotional offers (which you may opt-out of at any time).
• Legal Compliance: To meet statutory obligations and regulatory requirements.

4. Information Sharing

• Third-Party Providers: We share data only with essential partners, such as payment processors and shipping carriers, to complete your orders.
• Legal Requirements: We may disclose information if required by the laws of Bangladesh or in response to valid legal processes.

5. Data Security & Retention

We implement industry-standard security measures to protect your data. Payment information is handled through reputable, secure gateways. Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights & Choices

• Account Control: You may update or request the deletion of your account information at any time.
• Communication: You can opt-out of marketing emails by clicking “unsubscribe” or contacting us.
• Cookies: You can adjust your browser settings to refuse cookies, though some site features may be affected.

This policy may be updated periodically. Please review it occasionally for changes. Last updated: April 2026.