Dubai Borka Help Center

Frequently Asked Questions

Find answers about order, delivery, payment, exchange and customer support.

How can I place an order?

You can order directly from our website, Facebook page or WhatsApp support.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available in most areas of Bangladesh.

How long does delivery take?

Inside Dhaka usually 1–3 days, outside Dhaka usually 2–5 days.

Are your products same as picture?

We try to show accurate photos. Slight color difference may happen due to lighting or screen display.

Do you provide exchange?

Yes, exchange is available under our Return & Exchange Policy.

What payment methods do you accept?

We accept Cash on Delivery, bKash/Nagad and other available payment methods.

Do you have physical outlets?

Yes, Dubai Borka has outlets in Dhaka, Khulna and Magura.

Need More Help?

Our support team is ready to help you with product details, size, order and delivery information.