Customer Service

Welcome to Dubai Borka’s Customer Service Hub

At Dubai Borka, we are committed to providing an exceptional customer experience. Whether you’re a fashion enthusiast, a loyal customer, or a curious visitor, our Customer Service team is here to assist you at every step.

1. Contact Channels:

a. Facebook Messenger:

  • Our Facebook page is monitored during working hours. Feel free to drop us a message, and our team will respond promptly.

b. Mobile and WhatsApp:

  • For direct communication, you can reach out to us via mobile and WhatsApp. Our dedicated support team is ready to assist you.

c. Live Chat:

  • Engage with us in real-time through our live chat feature on the website. Get instant answers to your queries.

d. Email:

2. Worldwide Delivery:

a. Global Reach:

  • We proudly deliver our products worldwide. No matter where you are, we want to ensure you can access our modest clothing collection.

3. Ordering Options:

a. Online Orders:

  • Experience the convenience of shopping online with our user-friendly website. Browse our collection, place an order, and have it delivered to your doorstep.

b. Outlet Purchase:

  • For those in Bangladesh, visit our outlet and experience the touch and feel of our products in person. Our outlet is not just a store; it’s an experience center designed to make your shopping journey memorable.

4. Customer Experience Center:

a. Location:

  • Our Experience Center is located in Bangladesh, where you can explore our collection, seek styling advice, and make purchases in a comfortable and welcoming environment.

5. Working Hours:

a. Service Hours:

  • Our Customer Service team is available during standard working hours. Rest assured, your inquiries and concerns will be addressed promptly.

6. Your Feedback Matters:

a. We Value Your Input:

  • Your feedback is crucial in helping us improve and enhance our services. Feel free to share your thoughts, suggestions, or concerns with us.

7. Connect with Us:

a. Stay Updated:

  • Follow us on social media for the latest updates, promotions, and fashion trends. Your journey with Dubai Borka goes beyond just purchasing clothes; it’s about being part of a community that celebrates modest fashion.

Contact Information:

We look forward to serving you and making your Dubai Borka experience delightful!